THE "FYI's" FOR "ON" YOUR APPOINTMENT DAY       Updated:  FOR 2024

1) NEW CLIENTS -- BRING: COMPLETED  INTAKE FORM (<--click) 
     Your 1st appointment will proceed only once your intake form 
      is thoroughly completed (& signed) & you have given your informed consent.

2) YOUR FOCUS -- Here's what to inform your therapist about: 
    For your BODY: specific areas of concern, and symptoms. . . include:
    a) response to recent previous session with me, if applicable
    b) recent or related activities, incidents, procedures
    c) your intention, and any preferences / precautions
    d) relevant info: other treatments, hydration, diet, sleep, stress level, emotions, medications, circumstances, etc.

3) ARRIVE HEALTHY,  HYDRATED,  & CLEAN 
    Healthy?  Be clear of symptoms before entering clinic.  Help to keep us all healthy.  
    Hydrated? Up your water intake 48+ hours before session; your tissues will respond best to treatment.
    Clean? Arrive considerately clean all over: this both helps your body's responsiveness & is respectful to therapist & others using the clinic.  
    HANDS:  Hand soap & sanitizer is available in clinic washroom. 
    FEET:  I am so sorry that I have to spell this out:  Some folks have arrived fresh from a barefoot/sandal walk or yard work without addressing the dirt/dust on their feet.  The Clinic has white carpet.  So for optimal care & hygiene, please arrive with your feet (relatively/freshly) clean -- especially in summer, or after long day in footwear.  

4) SESSIONS: 2024 Update  
     - First Appointment requires a minimum of 90-min for initial intake, assessment, treatment, and likely a follow up session(s).
     - and, your well-completed intake form is required
     - Session will start with intake (aim of 5+ minutes) intake to discuss, record, then assess for the session focus 
     - Then more detailed assessment is done clothed, standing, walking, seated or laying on table, and with movements.
     - Once we come to agree on the focus, the treatment, reassessment, recommendations all will follow within appointment duration booked. 

5) OPTIMAL EFFICIENCY (for START UP + END of SESSION) 
    - For Start up:  Up to 1 hour PRIOR to your appointment, (via text/email), you are always welcome to share (and it is helpful to receive) a brief summary of your 1-3 major areas of concern.  (Use guide of what to share with your therapist listed in Item #2 above).  Succinct, Bullet format is welcome.  Details can be shared verbally when you arrive.)
    - End of Session: (as an FY) where preparation for the next client will be necessary for me to complete, our discussions may need to be wrapped up or continued at another time, or at your next session. 

6) SESSION FOLLOW UP 
    Where needed, later that day, an email will be sent to you with brief summary of session & recommendations for your ease of reference.   

7) YOUR NEXT SESSION
    You are always welcome to plan & booked ahead.  Consider choosing a regular time slot that works well for you to continue with a self-care program -- adopting the flexibility of any length of session as an option.  90-min,   75-min,  60-min,  45-min,  30-min  

8) HOURS*  (Vary)   Tue-Fri, + occasional Sat (start times: 11:30, 2:30, 5:00). 
   *HOURS are subject to change / adjustment / addition at ANY time of year.  
    Booking ahead:  online up to 6 months ahead, or arrange for up to 12 months ahead.
    ALWAYS ASK --  IF YOU TRULY NEED to be seen, even when all appears booked or closed,
   (Optimal to just let me know. IF I can accommodate you, I will.   Motto:  "no harm in asking" 
    
9) PAYMENT METHOD:  NEW in 2024 (Debit Card, Visa, Mastercard Credit Cards (using POS terminal), and if preferred, cash.)
    NOTE:       $5 transaction fee is applied to each Credit Card transaction.
    Sessions:  90-min ($147) (90-min is required for first appointment -- for lengthy, detailed assessment & treatment) 
                      75-min ($126)    60-min ($105)     45-min ($84)   30-min ($63)   
    RECEIPT will be issued once payment is received and will arrive via email.  

10) GENERAL:  

CLOTHING: please wear unrestrictive clothing (light sweatpants, cotton knit T-shirt) for the purpose of
(i) ease of full unrestrictive movement during both assessment and use of adjunct modalities during treatment, and
(ii) to simply ensure your warmth during assessment portion of the session as clinic can feel cool.
Please no bulkiness as I will need to see your body shape and movement / mobility with ease.

BRING IN WITH YOU ONLY what you truly require for receiving a massage; and please leave all extra items either at home or in your car...
or at clinic coat-rack area just inside lower door (eg: packs, etc.)

CONTACT / ANY QUESTIONS(?):  CONTACT IS BEST BY:  Text: 403-804-8626 or Email  info@jolamay.com or when best, to arrange a phone-call discussion.  Text or email at any hour.  I will reply during office hours, or otherwise, when I can.